Welcome to InnovaWolf!
We are a passionate team dedicated to providing you with a delightful shopping experience. Our mission is to offer a wide range of products that not only make your life easier but also elevate your day and blow your mind. We believe that the right items can transform ordinary moments into extraordinary ones, and we strive to bring you exceptional products that will leave you in awe.
Mission:
Our mission is to make your life easier by offering innovative and practical products that cater to your needs. We understand the challenges and demands of modern life, and we aim to provide solutions that simplify your daily routines, save you time and effort, and enhance your overall well-being.
Vision:
Our vision is to create a shopping platform that goes beyond the ordinary. We believe that every purchase should bring joy, excitement, and a sense of wonder. That's why we handpick products that not only serve a practical purpose but also elevate your day. Whether it's a clever gadget that simplifies a task, a beautifully crafted accessory that adds flair to your outfit, or a unique item that sparks your curiosity, we want to surprise and delight you with every click.
We are committed to staying at the forefront of innovation, constantly searching for new products that push boundaries and challenge the status quo. We aim to be your trusted source for discovering the latest trends, the most ingenious inventions, and the most awe-inspiring items that will truly blow your mind. Join us in embracing the extraordinary and make every moment remarkable.
Policies:
ORDER CONFIRMATION
After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it) Make sure all info is correct. If you have any questions, Please contact us anytime: contact@innovawolf.com.
TRACKING AN ORDER
We will send out notification again when your order is ready to ship, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
RETURNS POLICY
We will full refund if you receive you received an incorrect or defective item.
If you need to return an item, please contact us anytime: contact@innovawolf.com with your Order Number.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
When the carrier returns an Undelivered package because of address problem, you will be charged for reshipping costs, if you require refund. Please note that the personalized items there is a 30% restocking fee.
SHIPPING
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.
Delivery Time = Processing Time + Shipping Time.
PROCESSING TIME - All items requires 3-5 business days to handcraft.
SHIPPING TIME - (Standard Shipping 10-25 Business Days) - (Urgent Shipping 2-8 Business Days).
TERMS & CONDITIONS
By making a purchase on INNOVAWOLF.COM, you tacitly agree to our terms of sale. We ask you to read them carefully.
Protection of your personal data.
Respecting your privacy is our priority. All information you provide to us or that happen to us by the use of cookies in accordance with the legislation in force during your visit on this site are intended for single use INNOVAWOLF. The data collected are necessary for the processing and management of orders.
Your data allow us to record the history of your orders and provide personalized service. They are for the sole use of INNOVAWOLF. We do not sell or disclose your personal data to third parties.
When you place an order at our site, you will more information be requested, such as your full name, home address and email address. INNOVAWOLF keep this information safe. In no event information will only be disclosed or shared with third parties.
Operation of Cookies
INNOVAWOLF.COM deposited on computers and mobile devices for its customers called cookies files. It is generally common practice for all online shops.
Cookies allow us to offer our customers a buying experience quality online. Cookies are used to study the navigation on our customers www.innovawolf.com site and their purchasing behavior.
By browsing www.innovawolf.com, customers tacitly allow the placement of cookies on their computers. Customers may at any time choose to accept or refuse the installation of cookies on their computer by configuring their browser.
For more information about cookies, see our Use of Cookies.
Shipments, customs fees and taxes
All items purchased on the website INNOVAWOLF conform to a shipment contract. This means that the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
By using the site INNOVAWOLF.COM is available only to persons legally capable of contracting entities purchase goods for their personal use or to gift.
INNOVAWOLF shipped worldwide. The recipient stated on the shipping address will be considered the importer and must comply with the legislation in force in the destination country.
The products purchased can be subject to import taxes, customs fees claimed by the country of destination, once the package arrives in shipping it.
The additional customs fees are the responsibility of the recipient stated on the shipping address.INNOVAWOLF has no control of these additional costs and can in no way to estimate the amount. When a customs procedure is needed, a delay in delivery can support exceeding time limits in INNOVAWOLF.
Disclaimer of responsibility
INNOVAWOLF takes particular care to ensure that the final products are the closest possible to the products as they appear on the site (style, color ..). Nevertheless, INNOVAWOLF does not guarantee that the descriptions, photos and other content on INNOVAWOLF be perfectly accurate, reliable, and always topical. Differences due to technical reasons, typographical, or photographic digital can provide.
The perception of color and style INNOVAWOLF products can vary based on a share of the computer where you look but also by other technical factors. If a product INNOVAWOLF did not correspond to its description, the only solution is to return it in perfect condition.
Apart from the cases presented above, INNOVAWOLF not responsible for the accuracy and / or completeness of the products on this site
You agree that the sole and exclusive responsibility of INNOVAWOLF on any product sold on the site INNOVAWOLF is that the price of the ordered product
In no event INNOVAWOLF , its direction, its employees or representatives shall be liable for special damages, consequential or punitive damages related to product sold.
To contact contact@innovawolf.com
If you have any comments, questions about our policy or any other matter relating to privacy and security, please contact Customer Service INNOVAWOLF.